Reference

Open Legal Terms Before Your Account

Blackjack, Tree of Fortune, Aviator and wallet actions sit under one Legal page, so you can see the account rules before you join us.

Local law checkAccount termsDANA contextQRIS records
pojokbola Open Legal Terms Before Your Account
LEGAL CONTACT

Check Legal Help Channels

A Legal question should reach the right inbox, not get mixed with game chat. Start with live chat for quick clause checks, use email when you need a written trail, or open a signed-in ticket for account-specific requests. We answer in English for Indonesia, and we may ask you to confirm your username, phone number, and Wallet > History date before we discuss account records.

Team online

Live chat hours

Use live chat from 10:00 to 22:00 WIB when you need a Legal page answer before you open your account. We ask for your username, device, and the clause you want clarified.

Email trail

Send Legal questions to [email protected] if you need a written trail. Include your registered phone, payment rail such as DANA or QRIS, and the date shown in Wallet > History.

Signed-in ticket

Open Account > Help > Legal when you are already signed in. The ticket keeps your device, session time, and prior replies together, which helps us answer without asking you to repeat details.

DATA HANDLING

Browse How We Handle Legal Data

Legal handling is part of how we run your account, not a separate form with vague promises.

Account data

We store account data such as username, phone number, login time, and support contact history so we can identify you when you ask about Legal terms, wallet records, or access changes.

Cookie choices

Cookies help us keep your session active, remember language settings, and detect repeated failed logins. You can clear cookies in your browser, but you may need to sign in again afterward.

Device checks

When a new phone signs in, we may ask for an extra code or block the session while we check it. You can view sessions through Profile > Security > Active Devices.

Record retention

We keep wallet, login, and support records only for operational and lawful needs. Retention periods can differ by record type, especially where payment checks or account disputes are still open.

Payment records

DANA, OVO, GoPay and QRIS references help us match wallet actions to your account. For Legal requests, send the Wallet > History date rather than sharing private app screenshots first.

Change requests

Ask us to correct outdated account data through Account > Help > Legal or by email. We may request phone confirmation before we change details tied to wallet access.

See Legal Answers Before You Join

These answers cover the Legal page itself: access, data, cookies, payment records, account changes, and how to reach us. They are written for your account flow on pojokbola.club, so you can decide whether to open an account with clear terms. If a question depends on your location or account status, we will answer after checking the details you provide.

It covers your account contract, access conditions, wallet record handling, cookies, security checks, and contact routes. It does not replace local law, and your access depends on local law where you are.

Access depends on local law and is available only where local law permits. If your location, status, or device signal raises a legal concern, we may limit account functions while we check it.

We may keep username, registered phone, login time, device data, wallet record dates, and support messages. These records help us confirm that the request belongs to your account before we reply.

Those rails create wallet references that help us match deposits or withdrawals to your account. For a Legal question, send the rail name and Wallet > History date, not private app content first.

Use Account > Help > Legal or email [email protected] from your registered contact. We may ask you to confirm your phone number before changing details tied to sign-in or wallet access.

Cookies do not remove your rights under applicable law. They support sign-in, language settings, and fraud checks. If you clear them, you may need to sign in again and verify your device.

Open live chat from 10:00 to 22:00 WIB or send an email with your username and the last Wallet > History date. We will explain what we need before account functions continue.