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Open Your Privacy Policy View

Your account, wallet records and device signals are handled under this Privacy Policy before you enter Blackjack, Aviator or Tree of Fortune.

Account data scopeDANA and OVO recordsCookie choicesSupport contact paths
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pojokbola Open Your Privacy Policy View
CONTACT ROUTES

Check Privacy Help Before You Join

Privacy requests should reach the right team without making you repeat your account story. Use the same contact channel you normally use for wallet or login help, then mention that your request concerns this Privacy Policy. Our team checks account ownership before discussing personal records, so keep your username, registered phone number and recent payment rail ready.

Team online

Live chat

Use live chat from the lobby when you need a quick privacy answer about cookies, login alerts or a recent QRIS record. We may ask for your username and one account detail before replying.

Email request

Send longer Privacy Policy requests by email when you need correction, access or removal of eligible details. Include your username, registered phone number and the payment rail involved, such as DANA or GoPay.

Daily service hours

Our account care desk handles privacy questions every day from 09:00 to 23:00 WIB. If you write from Jakarta after hours, we queue the case and reply on the next service window.

ACCOUNT CARE

Browse The Data Controls We Use

Your Privacy Policy rights work alongside practical account controls. We check login events, wallet movement and device patterns so you can keep one account profile instead of creating duplicate records.

Account creation

When you open an account, we collect profile fields needed for login, contact and wallet setup. We use those details to identify you when you request policy changes or ask for access to your record.

Payment records

DANA, OVO, GoPay and QRIS activity creates transaction references that help us match deposits, withdrawals and service questions. We keep those records for reconciliation, fraud checks and lawful operational needs.

Device checks

We read device and browser signals to protect account sessions and spot unusual access. If you switch from phone browser to tablet, we may ask for an extra check before showing private account details.

Cookie choices

Cookies keep your session active, remember display settings and measure page use. You can clear them in your browser settings, but you may need to log in again and repeat some account checks.

Retention rules

We keep account and payment records only as long as needed for service, security, dispute handling and legal duties. When a record is no longer needed, we delete or separate it from direct account identity.

Change requests

You can ask us to update contact details, correct account errors or review eligible data removal. We verify ownership first so private records are not changed by someone outside your account.

Discover Privacy Policy Answers

These answers focus on the Privacy Policy questions you are most likely to ask before opening or returning to an account. They explain what we collect, why wallet records matter, how cookies work and how you can reach us when you want to check or change your account details.

We collect the details needed to create your login, contact you, protect access and connect your wallet. That can include username, phone number, device signals and payment references from DANA, OVO, GoPay or QRIS.

Payment rails create records we need for reconciliation, account checks and dispute handling. If you ask about a DANA or QRIS transaction, the reference helps us confirm it belongs to your account before we respond.

No. We do not sell your account record. We share data only with service partners that help run hosting, payments, security checks, analytics or customer care, and only for the task they perform for us.

Yes. Contact live chat or email with your username, registered phone number and the detail that needs correction. We verify ownership first, then update eligible fields when the request matches account records.

Cookies help keep your session active, remember display choices and measure page use. If you clear them from your browser, you may need to log in again and repeat normal account security checks.

We keep records for the time needed to run service, answer disputes, meet legal duties and protect accounts. When a record is no longer needed, we delete it or separate it from direct identity.

Use live chat for short questions or email for access, correction and removal requests. Our account care desk works 09:00 to 23:00 WIB, and we may ask for proof that the account is yours.

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